FREE SHIPPING ON ORDERS OVER $100

FAQ

SHIPPING 

 

  • Please allow 3-5 business days for order processing and verification. Epocha is not responsible for lost, stolen, or damaged, shipments. Shipments are insured and the buyer assumes all responsibility of claims made with shipping carrier. 

 

  • The shipping and billing address must match on all online orders or the order will not be processed, no exceptions. 

 

  • We cannot alter or intercept an order after shipment.

 

  • Orders shipped to any contiguous 48 U.S. states are priced at a flat rate of $15

 

  • Orders to Alaska, Hawaii, Puerto Rico and International Orders will be calculated at checkout.

 

RETURNS/EXCHANGES

 

  • Returns will be accepted within 14 days of order confirmation on UNWORN items and will be granted an online store credit equal to the amount purchased minus a $5 restocking fee. Online store credits are valid online only. 

 

  • Exchanges will be accepted for items of equal or lesser value. 

 

  • NO returns on sale items
  • NO returns on international orders. 

 

Email epocha.dallas@gmail.com for all returns/exchanges or inquiries.

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